- Shipping & Delivery Information
Shipping & Delivery Information
JUDD RACING - CORONAVIRUS UPDATE:
Our online business at Judd Racing is still functioning as normal and orders for parts, clothing & protective wear are still being dispatched on a daily basis. There may or may not be some slight delays with couriers at this difficult time especially at certain countries borders, so please bear with us and them as we strive to get your orders to you as fast as we can.
PLEASE NOTE - If you have placed an order for delivery to an address that you are not present at when the courier attempts to deliver, the parcel will be returned back to Judd Racing and shipping costs will need to be paid for again if you still wish to receive the order. The couriers have informed us they ARE NOT now providing a re-delivery service if not in, AND NOT providing a card to say they will try to deliver again - they will simply return to sender if you are not present!
Please note any orders sent via a Courier will require a Signature.
We always request a signature is obtained from the recipient. Should you advise the courier to leave the parcel without a signature then responsibility and liability for the products lies with you the customer, should the package be lost or misplaced.
NB. All orders placed Before 1pm (GMT) will be dispatched the same day (Monday to Friday)* unless products are out of stock. In this instance you will be contacted via email to confirm expected dispatch times. 95% of our orders are shipped the same day.
*Orders placed during Black Friday-Cyber Monday (26-30th Nov 2020) that have all parts in stock will be dispatched on Tuesday 1st December 2020 due to the volume of orders & courier restrictions.
Judd Racing offer Retail Customers:
FREE SHIPPING to the UK mainland (some areas of Scotland not included), if your order is over GBP £100 * ONLINE ORDERS ONLY.
(3-7 Days Royal Mail tracked service)
FREE SHIPPING to the Isle of Man, Northern Ireland, Scottish Highlands and parts of Scotland if your order is over GBP £150 * ONLINE ORDERS ONLY.
(3-7 Days Royal Mail tracked service)
SATURDAY DELIVERY to UK mainland from GBP £9.00
FREE SHIPPING to Europe (EU Countries) if your order is over GBP £300 up to 30kg ONLINE ORDERS ONLY.
GBP £50 SHIPPING via DHL or DPD to Australia if your order is over GBP £500, up to 10kg weight
SHIPPING to South Africa via DHL or DPD - If you spend over GBP £300 then shipping is capped at GBP £85 for up to 30kg. Delivery time is 2-3 Days approx.
SHIPPING to Russian Federation from GBP £35, Delivery within 10-28 Days direct to the consumer. Please be aware we are in the hands of the Russian customs officials on how quickly these parcels arrive
SHIPPING to USA via DHL & ParcelForce - Delivery within 4 -14 Days fully tracked service
* UK, includes Mainland UK, Northern area of Scotland (Scottish Highlands) free shipping is only on orders over GBP £150. Unfortunately, we are charged more by our couriers for this area. The following Postal Codes are classed as "Out of Area" and will be charged and Out of Area Rate, which we will contact you with to agree it is acceptable before we charge you the amount or send your order. AB36-38, AB55-56, FK17-21 IVI 39, IV52-54, 63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50, Scottish Islands,
NB: All shipping times mentioned are approximates only (eg RM 24 Tracked, RM 48 Tracked, 24 Hour DPD and all above etc) and are not a guaranteed service of supply within time/days mentioned. The only service currently guaranteed by the courier providing it is 'Royal Mails Next Day Guaranteed Service' only.
TRADE SHIPPING RATES DIFFER FROM RETAIL. Please contact us for Trade Shipping Rates.
Royal Mail delivery service for smaller, low value items in the UK, ONLINE ORDERS ONLY. This is our 2-3 days Tracked service, and Free Shipping Service
DPD is our dedicated courier service. (See the DPD Predict Service & Live Tracking video below, of the excellent service they provide)
N.B. We prefer to deliver to a BUSINESS/WORK ADDRESS if possible, as all our packages require a signature. DPD will attempt 3 deliveries, if all 3 are unsucessful then the goods will be returned to Judd Racing. If you wish for the goods to be re-sent then the cost is to be paid by the customer
We are dedicated to our Customer Service and ensuring that you are completely satisfied every time that you shop with us online or via the phone, and this includes our delivery service.
Most products detailed online are kept in stock, ready for dispatch. If an order is placed for a stock item before midday, your order will be dispatched the same afternoon. For U.K. deliveries small postal items, are sent via Royal Mail for online orders only. Often, the item will be delivered within 2-3 working days, although this does depend on the Post Office’s seasonal workload - ie December deliveryies with Royal Mail could take up to 2 weeks.
Overseas orders are usually shipped via our courier service DPD or DHL. We reserve the right to charge additional shipping to destinations that do not form part of the mainland of the country selected, i.e. colonies & islands
All orders are dispatched Monday to Friday and all deliveries are made Monday to Friday 8am to 6pm. Unfortunately, we are unable to advise on actual delivery times via Royal Mail, but you will be given a tracking number for DPD who normally guarantee the delivery time. We will not be liable for additional postage costs due to re-deliveries.
Please allow seven working days for domestic deliveries and fourteen working days for international deliveries before reporting a non-delivery. Please allow up to 28 Days for deliveries to the Russian Federation, as parcels can be held up by customs.
To calculate the shipping cost of your order, please place all items you wish to purchase into the shopping cart and proceed to the checkout. Before you are asked for your payment information, you will be advised of the shipping cost. Free delivery is calculated automatically on all applicable orders. For countries not listed, please contact us for shipping costs.
Free shipping is applicable on internet orders only and if over GBP £100 to England, areas of Scotland and Wales only.
Telephone orders are subject to a minimum £4.95 Shipping & handling charge.
Please be advised, we ship Internationally - outside Europe. Should there be any import charges on goods ordered from Judd Racing, this cost is to be paid by the client. Should the client refuse the order, the client is liable for all return shipping charges and costs. Please see our Terms of Business
Unfortunately, our free shipping offer does not apply to any offshore locations. Please be assured that our shipping costs are kept as low as possible to these locations. We are constantly trying to improve our service and reduce the costs to our clients.